Terms and Conditions

By accessing or using this Site, or by requesting a service estimate or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site or engage our services.

We may update these terms at any time by updating this page. The updated terms take effect immediately upon posting. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

Norwalk Concrete Company provides concrete contractor services in Norwalk, California and the surrounding cities. Services include but are not limited to concrete driveway installation, patio construction, stamped concrete, sidewalk building, garage floors, retaining walls, foundations, pool decks, steps, parking lots, footings, and concrete cutting.

Services are provided for residential and commercial properties within our service area. We reserve the right to decline any project at our discretion.

The Site is an informational and lead-generation resource. Viewing the Site does not create a service agreement. A service agreement is only established when both parties have signed a written contract.

All estimates provided by the Company are free and without obligation. An estimate reflects our assessment of the scope, materials, and labor for a given project at the time it is issued. Estimates are not binding until formalized in a written contract signed by both parties.

Final pricing may differ from an initial estimate if the scope of work changes, if unforeseen site conditions are discovered during the project, or if material costs change significantly between the estimate date and the start of work. We will notify you in writing before proceeding with any work that would change the agreed price.

All prices are quoted in United States dollars and are subject to applicable California state and local taxes.

Project start dates are scheduled after a signed contract and deposit are received. We will confirm the scheduled date in writing. We reserve the right to reschedule a project due to weather conditions, equipment availability, or other circumstances outside our control.

If you need to cancel or reschedule a project, please notify us as soon as possible. Cancellation terms, including any applicable fees for materials already ordered or work already performed, will be stated in your written contract.

We may cancel a scheduled project and retain any deposit if a customer fails to provide necessary site access, does not fulfill site preparation requirements agreed upon in the contract, or acts in a way that makes it unsafe or impractical to proceed.

Payment terms will be specified in your written contract. Typically, a deposit is required before work begins, with the remaining balance due upon project completion. The exact deposit amount and payment schedule will be stated in the contract.

Accepted payment methods will be specified in your contract. Payments are due by the dates stated in the contract. Late payments may be subject to interest charges as specified in the contract and permitted under California law.

All checks should be made payable to Norwalk Concrete Company. If a payment is returned due to insufficient funds or any other reason, you may be charged a returned payment fee in addition to any bank charges incurred.

Many concrete projects in Norwalk and surrounding cities require permits from local authorities. Unless otherwise stated in your contract, we will identify, obtain, and pay for all required permits as part of the project, and the cost will be reflected in the contract price.

The customer is responsible for providing accurate property information and ensuring there are no outstanding violations or liens that would prevent permits from being issued. Delays caused by permit processing times are outside our control and will not constitute a breach of contract.

We warrant that our work will be performed in a workmanlike manner and in accordance with the specifications set out in your written contract. Any specific warranty terms and duration will be stated in the contract.

Our warranty does not cover damage caused by misuse, neglect, normal wear and tear, acts of nature, soil movement beyond normal seasonal variation, or modifications made by anyone other than our crew. It also does not cover hairline cracking that is a normal characteristic of concrete as it cures and ages.

To make a warranty claim, contact us using the information in Section 12. We will assess the claim and, if it falls within the warranty, repair or remedy the issue at no additional cost to you.

Except as stated in the contract, the Company makes no other warranties, express or implied, regarding the services provided.

To the fullest extent permitted by law, the Company's total liability to you for any claim arising out of or relating to the services or this agreement shall not exceed the amount you paid for the specific project giving rise to the claim.

The Company shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits or revenue, loss of use, or damage to property not directly caused by our negligence, even if the Company has been advised of the possibility of such damages.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

You agree to provide our crew with safe and reasonable access to your property for the duration of the project. This includes ensuring the work area is clear of personal property, vehicles, plants, and other obstructions before the scheduled start date, unless the contract specifically includes removal of those items.

We will take reasonable care to minimize disruption to your property. Any existing landscaping, structures, or surfaces adjacent to the work area should be noted on the contract. We are not responsible for damage to items or areas not identified in the contract.

If a dispute arises out of or relating to these terms or the services provided, the parties agree to first attempt to resolve it through direct, good-faith negotiation. Either party may initiate this process by delivering written notice of the dispute to the other party.

If the parties cannot resolve the dispute through negotiation within 30 days of written notice, either party may pursue legal remedies available to them. For disputes involving amounts within the jurisdictional limits of California Small Claims Court, the parties may bring their claim in that court.

Nothing in this section prevents either party from seeking emergency injunctive or equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought in the courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.

If you have questions about these Terms and Conditions, please contact us: